Refund and Returns Policy
Since Zaree.co.in operates under a trade Channel, we procure many orders from our Trade partners at various levels and ensure the most economical retail value of your ordered product, so the Return of any such product lies under some policy in terms of which the option of exchange, replacement and/ or refund is offered by the respective sellers to you to ensure that these Sellers would not get losses in providing products at an economical and completive price.
Products listed under a particular category may not have the same returns policy. For all products, the policy on the product page shall prevail over the general returns policy. Do refer to the respective item’s applicable return policy on the product page for any exceptions to the table below.
The return policy is divided into three parts; Do read all sections carefully to understand the conditions and cases under which returns will be accepted.
To ensure the productivity of all the Orders we, Zaree.co.in work constantly. Our team members verify every order we receive by calling each customer on their respective registered contact numbers provided by the customer during Ordering. This Verification Call is done only to ensure and reconfirm the Order, Size (if any), and the address (with landmark) that may be missed during the registration or while Placing the Order. This verification calls also ruled out the possibility of any Fake Orders or orders placed by mistake…
Any Order is Processed Only after this Verification call gets a Positive nod from the Customers.
Zaree team would try to contact the customers for verification Orders for 3 days till the verification is done and still, the customer fails to pick up their phone or we cannot reach the customer the Order stands Cancelled from our end and we will initiate a refund (if paid in advance) by the customer after 4th working day.
Zaree.co.in is committed to providing its products at the Most Economical Pricing Tag. Many times, Mistakes Happen while delivering those products like the Wrong Size or Colour, wrong Design, or other reasons. Zaree.co.in takes all responsibility if the Delivered product does not match your order and you wish to Exchange it. just initiate a Return/ replacement after describing the reason for the Return/replacement and our team will contact you as soon as possible.
If in any case, the product delivered does not match with Order we will generate the Pickup FREE OF COST for you.
But if the Product delivered matches the Order and the still customer wants the Exchange/Return of the product then the Customer has to bear the Pay Pick charges for the product. The Exchange/Refund of the remaining amount will only be initiated after the Product reaches our Canter. Please remember any Exchange/Refund will only be initiated when we receive all the products in the As We Sent state.
Since Zaree.co.in works on a very small margin, we can’t bear the Loss of our Customer’s mistake/ negligence. In this case if the Customer Exchange the product they shall have to bear the Pick-Up charges and if they want to Return the product, the cost amount of the Product will be Provided back after Deducting Pick Up charges amount.
Products lie under NON-RETURNABLE LIST and Not Acceptable Returns are
Cancellation Policy.
Customers can raise a cancellation request at any time till our Zaree team calls to Verify their order. One can cancel the Order on call during the Verification call without Mentioning any reason.
If Cancellation cannot be so immediately, ensure raising the cancellation request before the order is moved for procurement.
Order once moved for procurement CANNOT be cancelled.
In case, any Prepaid Order has been cancelled an order within two hours of placing it or before it has been moved to procurement – We will initiate a refund immediately and the Customer shall get a refund within 24 working hours in the same account they had paid from.
Order once shipped from our warehouse CANNOT be cancelled, but if you are unsatisfied with your order upon delivery, you can raise a Return request and the same will be considered according to the Return Policy.
If due to unavoidable circumstances, or situations beyond our control, your order is not processed, cannot be procured or is not shipped to you within a certain time, the order shall stand cancelled, and the entire amount will be refunded to you; no liability shall be incurred by either side.